In a world where marketing is the heart and soul of any business, you’ve got to stay ahead of the game. It’s not just about sending messages anymore; it’s about creating unforgettable experiences that turn leads into lifelong fans.
But is it really that simple to connect with your customers and reach out to them at the right moment with the right offer? To be honest, it isn’t. Converting a lead is one thing, but making them stick around, that’s a whole different game. It’s like trying to catch a shooting star. Every company wants to smoothly guide leads from the marketing funnel to the sales funnel. But without proper communication with your target audience, you’re just shooting arrows in the dark.
You don’t have to be worried when you have Lead Manager Ninja– the multichannel Salesforce messaging app, on your side. Here are 6 amazing ways we’ve got your back in the marketing and sales game.
💡 Notify Promotions and Sale at Scale
Do you have a grand SALE coming up? Are you thinking of ways to reach out to your customers to notify them about your incredible deals? It can be a real challenge to spread the word to a large crowd, especially through their preferred channel. But here’s our solution:
- You can notify your target audience about your Sale using our Bulk Messaging feature. But sending these promotional messages over a single channel wouldn’t be enough. That’s why we also enable you to send your bulk promotional messages via multiple channels like SMS and Whatsapp.
- We can’t ignore the showstopper: Email. You can send bulk promotional mails and SALE announcements via email to a wide audience at once with our SendGrid and other email integration.
Imagine you run an e-commerce store and want to notify your customers regarding your Summer SALE. Using Lead Manager Ninja’s Bulk Messaging and Bulk Emailing feature you can easily reach out to all your customer base at once to increase the chance of your sale success.
💡 Timely Follow-Up for Maximum Impact
Timing is everything in marketing. You could be pouring your heart and soul into your campaigns, investing thousands of dollars, but if you miss the right moment, it can all go to waste. So, how do you make sure you’re catching your audience at just the right time? Here’s the scoop:
- With Lead Manager Ninja’s “Link-Open Notification” feature, you can add shortened trackable link with your message. When your lead opens that message, you’ll get a notification.
- This notification will allow you to adjust your follow-up strategy accordingly, allowing you to reach out to your lead at the right moment.
Imagine your e-commerce site is running a Buy1Get1 offer, and you send your customer a promotional message with a link to your site. Interested in this offer, the person clicks on the link, but after endless scrolling, he is unsure whether to buy or not. At this crucial moment, your sales representative gives them a call, addressing their queries and changing their mind to make the purchase with the help of the notification they received when you opened the link. In a nutshell, the well-timed intervention leads to a successful sale.
💡 Cart abandonment follow-up with series of personalized messages
It’s a familiar story in online shopping: people fill up their carts and then vanish without buying. If you don’t remind them or use smart marketing, those carts might stay full forever.
- In this case One-to-One personalized messaging will work. With Lead Manager Ninja, you can first try SMS messaging the customer creating a sense of urgency. Make sure to send them reminders via Whatsapp and email so that they don’t miss out.
- You can also send them a personalized email inviting them to complete the order and extend a limited-time offer code to increase your chances of a sale.
Imagine your customer is loading up their online cart with the bestseller items from your Summer SALE, but right before they make the purchase, they vanish. You decide to reach out with an SMS, urging them to complete the order before the sale ends. But you’re not entirely sure if they’ll take action, so you follow up with a WhatsApp reminder and a catchy email with a special limited-time offer. They notice your efforts and, as a result, they made the purchase. In short, your strategy worked out and you’ve successfully secured the sale.
💡 Multichannel Communication for Maximum Reach
Successful marketing is the result of effective communication. As the number of communication channels increases, it becomes instrumental to knock on all these channels for the best results. But the hassle of switching between channels and devices can eat up your time. Here is how you can tackle this:
- Lead Manager Ninja helps you connect with your customers or target audience through their preferred channels like Email, SMS, Whatsapp and more within the Salesforce platform without the need for switching.
- It’s as simple as this: create your marketing message, choose the channels you want to use, and hit send. You don’t have to bounce back and forth between different channels.
Imagine you want to reach out to your customers about an exciting new product launch. With Lead Manager Ninja, you can effortlessly send messages within Salesforce via email, SMS, and WhatsApp all in one go, ensuring your message reaches them through their preferred channels for maximum impact.
💡Celebrating Special Moments with your Customers and Offering Deals
In business, building personal connections with your customers isn’t just a good idea; it’s a must for success. However, in the midst of our busy lives, remembering every birthday and anniversary can be quite a challenge. But, we have a solution that not only helps you remember these events but also turns these special occasions into opportunities for sales.
- With Lead Manager Ninja’s Event Dashboard feature, you will be notified about any upcoming events such as birthdays and anniversaries of your customers or leads.
- Not only can you send them reminders, but you can also send them a personalized wish so that you and your business are always on their mind.
- Here’s how to make their special day even more special for you too: along with sending your birthday or anniversary wishes, include an exclusive offer that’s valid for that day or the whole month. This not only brings your brand closer to their hearts but also increases the chance of making a sale. It’s a win-win!
Imagine it’s your customer’s birthday, and you send them a heartfelt birthday wish along with an exclusive discount code for their favorite product. They feel appreciated and excited about the special offer. As a result, they not only celebrate their birthday but also become a loyal customer who’s more likely to choose your brand in the future.
💡Round-the-Clock Assistance for Your Leads with Chatbot
Leads don’t stick to typical office hours, but your staff can’t be expected to be available around the clock. That’s where a chatbot comes in! Here’s how our Zero-Code Chatbot can help you:
- Even when leads seek assistance outside regular office hours, our chatbot can handle the situation without needing human attention. It activates based on specific keywords and provides selectable reply options for the lead.
- This not only solves their queries but also leaves a lasting positive impression of your brand. With exceptional customer support like this, they’re more likely to stick with your brand.
Imagine a prospect is eager to inquire about the special edition perfume your brand is currently offering. However, it’s well past your office hours, and your team is unavailable. Your lead doesn’t have to wait until morning. Instead, our Zero-Code Chatbot can address their queries. In no time, the lead gets the information they were looking for, even outside your usual business hours. Since his issue has been solved, he is more likely to make the purchase.
Final Thoughts
Lead Manager Ninja is a powerful tool that can boost your marketing and sales efforts. It helps you reach customers effectively, seize opportunities at the right time, and build lasting relationships. It also lets you communicate through various channels like email, SMS, and WhatsApp within the Salesforce platform. By using its features, you can turn leads into loyal customers and achieve remarkable success in the ever-changing business world. With Lead Manager Ninja by your side, you have the winning formula for marketing and sales success through excellent communication, ensuring your path to success is clear and unstoppable.
