Author: LMN Team

In this fast-paced world of customer engagement, providing prompt and correct responses is highly crucial. In the middle of millions of distractions, keeping you engaged for a particular service or product can be a cumbersome task. Slow replies can mean missed opportunities and unhappy customers.  Well, have you ever imagined having access to a Salesforce… Continue reading How Einstein Copilot Can Boost Your Customer Engagement with AI Capabilities

Did you know that in today’s transformative and technological world, text messaging has managed to maintain its relevance?  With a reach of about 98% of smartphone users and an open rate of 98% within the first three minutes of delivery, SMS messaging has become one of the most useful marketing tools. Companies are highly inclined… Continue reading Best Text Messaging Practices You Must Follow in 2025 for Better Customer Engagement

Digitalization has always been taken into consideration for centuries, but the COVID-19 pandemic has played its part with its unprecedented challenges. As people move forward with dealing with the massive effects of COVID-19, e-commerce has grown exponentially, putting a strain on traditional brick-and-mortar stores. CoronaVirus can be named “Retail Apocalypse.” According to Statista, in 2024,… Continue reading Optimize Delivery Tracking and Customer Updates with Automated SMS Alerts in Salesforce Using Lead Manager Ninja

In today’s digitally transforming world, bulk messaging has become a blessing for companies to reach out to their targeted audience. It allows them to reach the mass and helps in minimizing time consumption. Despite its proven success rate, there are certain Salesforce users hesitant about leveraging this feature to the fullest extent.  Today we are… Continue reading 6 Common Bulk SMS Myths Salesforce Users Must Know

Salesforce is hands-down the best CRM in the world. But did you know that you can make it even better? By seamlessly integrating messaging apps within Salesforce, you can notch up your productivity and enhance your customer interactions. In order to survive in this competitive environment, businesses must increasingly communicate with their customers via text… Continue reading 7 Best Salesforce SMS Apps For Text Messaging in 2025

In today’s digital world, effective communication is key for companies wanting to boost customer engagement and satisfaction. Many businesses using WhatsApp for messaging face challenges like API integration, message limits, and compliance issues. Lead Manager Ninja addresses these challenges with a complete solution to improve WhatsApp interactions for businesses. Salesforce messaging app, Lead Manager Ninja,… Continue reading How Lead Manager Ninja Enhances WhatsApp Messaging for Salesforce Users

Customer experiences are the bedrock of success in the hospitality industry. Effective communication forms the backbone of successful marketing in this ever-changing landscape. It is only in the face of such stiff competition that businesses need marketing strategies that attract and keep customers through appropriate engagement at the right time with personalized approaches. Enter Lead… Continue reading Boost Hospitality Marketing with Lead Manager Ninja’s SMS Integration

How often do you check your email compared to the frequency of looking at incoming texts during the day? When you get a text message, you’re likely to see it within seconds, while emails can often take hours to get a response. With the constant updating of technology, recruiters are turning to more rapid and… Continue reading Lead Manager Ninja Empower Hiring Team by Automating the Operational Tasks

SMS communication is a magic wand for the telecom industry for customer support. Most of the communications are being done via SMS by customers. If you compare texting vs. email statistics, it is crystal clear that customers often open almost all SMS, while the average email open rate ranges between 28% and 33%. Surprisingly, receivers… Continue reading Boosting Customer Support in Telecom with Automated SMS-to-Email Responses

In a profession where every minute counts, routine paperwork and client follow-ups require too much time. Missed appointments, forgotten papers, and miscommunication are often frustrating and slow down cases. Considering the challenges of time-consuming administrative tasks, Ksolves, introduces Lead Manager Ninja, the leading SMS application for Salesforce, as the ultimate solution to streamline communication and… Continue reading Elevate Legal Workflow Automation with Lead Manager Ninja