How Einstein Copilot Can Boost Your Customer Engagement with AI Capabilities

In this fast-paced world of customer engagement, providing prompt and correct responses is highly crucial. In the middle of millions of distractions, keeping you engaged for a particular service or product can be a cumbersome task. Slow replies can mean missed opportunities and unhappy customers. Well, have you ever imagined having access to a Salesforce… Continue reading How Einstein Copilot Can Boost Your Customer Engagement with AI Capabilities

Best Text Messaging Practices You Must Follow in 2025 for Better Customer Engagement

Did you know that in today’s transformative and technological world, text messaging has managed to maintain its relevance? With a reach of about 98% of smartphone users and an open rate of 98% within the first three minutes of delivery, SMS messaging has become one of the most useful marketing tools. Companies are highly inclined… Continue reading Best Text Messaging Practices You Must Follow in 2025 for Better Customer Engagement